Shipping policy

Shipping Information

At THELORDSTORE, we’re proud to offer our customers FREE shipping on all orders — no minimum purchase required!

 

 

Order Processing Times

Please allow 1–3 business days for us to process and dispatch your order after it has been placed.
 An order is considered dispatched once it has been handed off to our shipping carrier and is in transit to your delivery address.

During busy periods, such as holidays or promotional events, processing times may extend up to 7 business days.

 

 

Estimated Shipping Times

  • 🇺🇸 United States: 10-25 working days (usually 12-14 working days)

  • 🌍 Other Countries: 20-40 working days

Please note: During peak seasons or public holidays, shipping carriers may experience delays in transit or tracking updates that are beyond our control.
 For international orders, customs inspections may also cause additional delays.

 

 

Order Changes & Shipping Accuracy

Please double-check that your shipping details are accurate and complete at checkout. Inaccurate or incomplete addresses may cause delays or even result in order cancellation.

If our system detects an address issue, our support team will contact you via email within 3 business days to verify your details. If we don’t receive a response within that timeframe, we reserve the right to cancel your order.

If you spot an error in your address, please email us at support@thelordstore.net within 24 hours of placing your order.
 We’ll do our best to correct it, though changes cannot be guaranteed after this period.

 

 

Delayed Delivery

At THELORDSTORE, we aim to ship all orders promptly. However, delivery times can occasionally be affected by factors outside our control, such as:

  • Carrier or transit delays

  • Severe weather or natural events

  • Customs processing or inspection delays

  • Product availability or payment verification issues

If we encounter any issue affecting your order, we’ll notify you as soon as possible and work to resolve it quickly.

Please note that THELORDSTORE is not responsible for delivery delays caused by external factors, but we’ll always keep you informed and assist in tracking your order.

 

 

Lost or Stolen Packages

We understand how frustrating it can be to experience a lost or stolen package. Once an order has been handed over to our shipping carrier, it is beyond our direct control.

If your package appears lost or stolen:

  1. Contact us at support@thelordstore.net immediately.

  2. File a claim directly with the courier company — most carriers have a process for reporting lost or stolen items.

We’ll also reach out to the carrier on your behalf to help resolve the issue.

Please note that THELORDSTORE is not responsible for lost or stolen packages, and these are not covered under our refund policy. However, depending on the situation, we may offer a replacement at our discretion.

If the package cannot be located, we recommend filing a police report for theft.

 

 

Shipping Policy Updates

THELORDSTORE reserves the right to update or modify this Shipping Policy at any time without prior notice.

By making a purchase from THELORDSTORE, you acknowledge and agree to the terms of this policy, including any future updates.

We encourage customers to review this page periodically to stay informed of any changes.

If you have any questions or concerns about our shipping policy, please reach out to us at support@thelordstore.net — our support team is always happy to help.